Terms and Conditions


Full terms and conditions for Le Nid d'Hibou gîte

 

Terms used

The hirer and his/her party is referred to as you/yours and we/our refers to Le Nid d'Hibou/Richard and Sue Davis.  The gîte includes the building, the private garden, play area and yard, any other area on the property where permission has been given for us and any facilities provided by us.

It is agreed that we rent the property, known as 'Le Nid d'Hibou', in Pont Farcy to you.  This is a furnished residence with a capacity of 7, including two infants.

Booking, Deposit and Non-Payment

You agree to pay a non-returnable deposit of £150/€150 on booking.  Bookings for three days or less or bookings made less that six weeks before the rental begins must be paid in full at the time of booking.  The full balance must be paid six weeks before your arrival date.  Failure to do so may result in the gite being advertised for these dates again.

For direct booking, your payment can be made by cheque (to S Davis), Paypal, cash (sent by registered post only) or direct bank transfer, so long as you meet any additional charges.

Your reservation is not secure until the booking form is complete and payment is cleared.  The deposit is non-refundable, so we advise you to take out holiday cancellation insurance.  If you pay the balance after six weeks before the start date of your holiday and we have already re-let the gite, we will return the balance, less the non-returnable deposit.  If you have any problems paying, please let us know asap.

Cancellation

If you cancel more than six weeks before the start of the holiday, we will keep the non-refundable deposit, but will return any other money paid.  If you cancel less that six weeks before the start of the holiday, no payment will be returned (again, we suggest that you take out holiday insurance).

In the unlikely event that we have to cancel, we will firstly try to find you an equivalent, local location; in which case all monies will be returned or you may select an alternative date with us, for the same length of time, and no extra charge will be made if it falls in a higher rental category.  If no alternative is found, your monies will be returned to you in full.

Security Deposit

A security deposit of £150/€200 must be paid during the week before your arrival; this can be paid by cheque, bank transfer, or Paypal or by cash on arrival.  This deposit will be returned by bank transfer during the week after departure, following a positive inspection of the gite.

Our Liability

We shall not be liable for any death or injury to you or for damage to or loss of your personal property occurring whilst you rent Le Nid d'Hibou.  Please ensure that all of your valuables are covered under your own insurance; your vehicles and contents are left at your own risk.

In the event of circumstances beyond our reasonable control, e.g. (but not limited to) fire, flood, exceptional weather conditions, loss of electricity/internet connection, disease outbreaks, industrial disputes etc., we shall not be responsible for any resulting costs, losses or damages suffered by you (including the cost of finding alternative accommodation), nor for our failure to undertake our obligations to you.  However, in appropriate cases, we will refund your payment to you.  Again, we advise that you take out suitable holiday insurance.

You use our grounds and facilities at your own risk.  You should expect to encounter some potential minor hazards such as uneven ground, mud, wire, livestock etc.  Do not enter any of the stock fields for any reason as we cannot be held responsible for any injury to you as a result from doing so.  Please leave gates as you find them.  Do not feed any of the animals (unless we invite you to).

Our rights include, but are not limited to:

  • Entering the property at any reasonable time for any reasonable reason (we would always try to give you prior notice).
  • Asking for the names and ages of any children at the time of booking.
  • Claiming for any loss of future business due to any damage caused by you or any of your party.
  • Refusing entry to visitors.
  • Charging for damage, however caused.

Terminating the rental immediately and without compensation if:

  • you damage the property 
  • you are excessively noisy
  • we reasonably suspect you are breaking the law
  • you allow others to stay, without our permission
  • you do not adhere to these terms and conditions

 Security

You will be responsible for the keys for the gite during your stay.  Failure to return them will result in a charge for lock replacement.  It is your responsibility to keep the property secure during your stay.

Included in the price:

  • rental for the agreed time, for the agreed number of people
  • a welcome basket, on arrival
  • bedlinen (except for cot and travel cot), towels, t-towels
  • parking for up to two cars
  • electricity, logs for wood burner
  • storage for bicycles
  • free wifi (although speed and availability cannot be guaranteed)

Arriving and Leaving

The gite will be available from 16:00 on the day of arrival.  Contact us if you wish to arrive earlier, we may be able to accommodate your wishes. 

Please vacate the gite by 10:00 on the day of departure.

The suggested changeover day is Monday.  This usually allows for cheaper ferry travel and allows for a full weekend in France.  This can be changed, please talk to us about availability.

For short trips, the arrival and leaving times may be changed (please contact us).

The gite is for holiday occupation only.  You do not have the right the remain after the agreed departure date; you may be liable for any losses incurred as a result of delayed departure. 

Your responsibilities

Your general responsibilities include, but are not limited to:

  • ensuring only the number of people booked in with your party stay in the gite
  • informing us if you have family or friends visiting and ensuring that they follow the terms and conditions of Le Nid d'Hibou
  • reporting any damages or lost items (you will not normally be charged for minor breakages)
  • ensuring that all furniture and fittings are kept in the state that they were found
  • making sure that the BBQ is extinguished at night and left clean.
  • ensuring that cigarettes are smoked out side, only, and that butts are placed in the container provided (please ask for one)
  • children in the party are your sole responsibility, unless they are in a booked activity with Sue.
  • children using outdoor play equipment must be supervised
  • recycle according to bins provided

Our animals

We have three dogs, all friendly, and two cats (one feral), they are not allowed in the gite.

We have a horse and pony and the rest of our livestock changes, depending on the time of year.  We may have sheep, pigs and hens.  It may be possible to help with feeding and egg collection, but this is not guaranteed.  

Please do not feed any of the animals or enter into fields with livestock.  If a toy ends up in a field you must ask Richard or Sue to get it.

Care of and cleaning the gite.

The security deposit of £150, which must be paid by cheque, bank transfer or cash (sent recorded delivery) by the week before the rental period, or €200 cash on arrival, will be returned in full, by a week after departure following a positive check of the gite.

Any damages found will be paid for from this deposit.

Cleaning the gite is not included in the letting price.  You must leave the gite clean and tidy, ready for the next guests.  You may book our cleaning service (€40) which must be paid in advance with the security deposit. The washing up must be done and everything put away tidily.   If the gite is left untidy and dirty, a cleaning fee of £50 will be deducted from the security deposit.

We reserve the right to retain some or all of the security deposit should the gite be left in an excessively dirty condition or damaged.

Smoking

Cigarette smoking, including e-cigarettes, is not permitted in the gite or any of the farm buildings.  Please place all cigarette butts in the container provided and be especially careful when smoking during the dry season.  If the gite has been damaged by cigarettes in any way (fumes, burns, stains etc.) we reserve the right to use part of the security deposit to rectify this, including thorough cleaning.

Complaints

Should you have any complaints about your stay at Le Nid d'Hibou, you must inform us immediately, or at least before departure.  This may include, but is not limited to, dissatisfaction with the gite or any injury sustained by any member of your party.  If you find any problem with the gite, please let us know as soon as possible so that we can try to rectify it.  Complaints made after departure will not be accepted.

Activities offered by Sue

These activities are offered by a trained and experienced teacher.  You can ask to see an up to date copy of the Bulletin 3 judiciare, which is the French equivalent of the CRB check.  To be sure of availability, activities (see here for activities and prices) must be booked and paid for before the holiday begins.  It may be possible to book after starting, but availability can not be assured.  Children are expected to behave appropriately and respect people and property involved.  That activity will be cancelled if this is not the case.